CONFIDENT CONVERSATIONS 

Business Communication Training: Strengthen Teamwork & Manage Conflicts

Our Business Communication Training program empowers managers with the skills needed to build unity and navigate conflicts effectively in today’s dynamic workplace.

Enhanced Team Collaboration

Effective Conflict Resolution

Improved Communication Skills

When Communication Breaks Down, Does Your Team...

  • collaborate seamlessly, or do they struggle with misunderstandings?
  • resolve conflicts efficiently, or do they let disputes linger?
  • communicate clearly, or do they face frequent miscommunications?
  • stay united in challenging times, or do they become fragmented?

CONFIDENT CONVERSATIONS: NAVIGATING COMMUNICATION AND CONFLICTS WITH CONFIDENCE

BUSINESS COMMUNICATION PROGRAM

Course Overview

Our Business Communication Training program zeroes in on essential techniques to build unity, enhance collaboration, and navigate conflicts effectively in today's dynamic workplaces.

Participants will delve into understanding communication styles, mastering conversational techniques, and developing effective conflict resolution strategies to improve team performance and cohesion.

Course Highlights

  • Understanding Communication Styles: Equipping participants with the knowledge to identify and adapt to different communication styles for more effective interactions.
  • Conversational Techniques: Learning advanced techniques to handle difficult conversations, provide constructive feedback, and influence others positively.
  • Conflict Resolution Strategies: Acquiring practical methods to navigate and resolve conflicts efficiently, fostering a harmonious and productive work environment.

Learning Outcomes

By the end of this program, participants will:

  • Understand and apply various communication styles to interact more effectively with different personalities.
  • Master conversational techniques to handle difficult conversations and provide constructive feedback with confidence.
  • Develop strategies for conflict resolution to navigate and resolve workplace conflicts efficiently.
  • Enhance team collaboration and unity through improved communication skills.
  • Improve overall communication effectiveness, leading to a more harmonious and productive work environment.

Who Should Attend?

This program is tailored for individuals in various professional roles, including:

  • Team Leaders
  • Managers
  • Executives
  • HR Professionals
  • Customer Service Representatives
  • Project Managers

Unlock the Power of Effective Communication!

Interested in this program? Schedule a call with us today and let's get started with a plan that suits you!

 TRUSTED BY 

Over 8,000 international clients and corporate companies.

..and more

 LET's GET STARTED 

Transform Your Team In 3 Easy Steps..

Schedule A Call

Get on a discovery call with us and we'll figure out the best way for you to achieve your goals. 

GET AN ACTION PLAN

Together - we will create a clear, collective plan of action that will get to achieve your goals.

ACHIEVE YOUR GOALS

We will embark on this journey together to not only achieve but surpass your goals. 

Encik Ahmad
Ex-Group President of KPJ Berhad

One of the most thorough training and market research ever done for KPJ hospitals. 

We were so glad to have engaged Ranukka and her team in Image Revamp to improve our employee’s branding.

 TESTIMONIALS 

Real People, Real Results..

The Market Research element was really useful as it gave us insights to what we did not realize was happening with our team.

Made the training a lot more effective and our HODs are able to monitor the team better.

Mdm Lew Chee Quin

Managing Director, HOYA Lens Malaysia

I did not these were gaps that our consumers were expecting from us. Definitely an eye opener and makes the training a lot more relevant.

The operation heads love this

Dato Terry Ngiaw

CEO of A-Look Optometry Chains

Really love the structure of how Ranukka conducts the program. All my senior members thoroughly enjoyed it and most importantly learnt important key points that would allow them to represent MYCC better. We will definitely be working with Image Revamp again in 2022 for our middle managers

Encik Iskandar Ismail

CEO of MyCC

 STILL HAVE QUESTIONS? 

Your Questions, Answered. 

How long are the coaching programs?

It truly depends on the objectives that you wish to achieve and the level of depth of the subject. Discovery programs are typically 1-2 full days and in-depth programs are 3-4 months, which includes a coaching element to it.

Are these programs hrdf claimabble?

Yes they certainly are!

Do you only offer employee branding and customer experience workshops?

We have several associate trainers that do cover other programs such as Leadership Management, Business Conversational Skills, Stress Management and Selling with Conviction.

Are these programs only for client facing associates (EG: sales & marketing)?

Not at all. Though we do train client facing staffs in our programs, a bulk of our participants come from management level, finance as well as back-office functions. Everyone needs to be trained in maintaining the consistency of the company’s brand.

Can we have you on retainer?

Yes certainly. This is an option some of our clients opt for, where we periodically train and coach the staffs once a month on different aspects of branding. We definitely think the retainer model helps as a refresher to staffs on the program, and hence transfer of knowledge is higher

Do you do short workshops or talks?

Yes we do. In the past we have been engaged by various organizations both profit and non-profit in giving 1- 2 hour talks on personal branding.

What is the cost?

The cost would be determined by number of pax as well as length of program. Rates are also different if you choose to claim under HRDC. Do reach out for a quotation.

Ideally when should a company start thinking of having programs like this for their associates?

The best time would be in the first quarter of the year once the company has finalized the direction of the year in terms of business and branding strategy. This way, associates are able to quickly live and breath the company’s brand.

What type of industries have you trained in the past?

We have trained almost 150 companies to date ranging from healthcare, oil& gas, property, financial services as well as a variety of government agencies. 

Do you do paid partnership endorsements?

Yes we do. To date, we have been engaged as brand ambassadors for brands like Sacoor Brothers, QV Skincare ( Ego Pharmaceuticals) and Calisto Vision Care.

Fontaine Fong
Patient Assess Manager, Merck

The session was so great that all my colleagues have started asking me when would the next one be!

Ready To Level Up Your Team?

Schedule on a call today and let's develop your team - together!

The call is free and we will assess where you are, where you need to go and advice you on the best program to help you and your team achieve your goals. 

  • Certified International Image Consultant
  • Certified Behavioral Consultant
  • Certified NLP Practitioner
  • Certified Corporate Trainer